Tickets & support
A real ticket queue, wired to your clients.
Public ticketing widget to drop on your site, prioritized internal queue, replies visible in the client portal, traceable statuses. Each ticket is tied to the client who opened it.
The problem we solve
Support requests come in by email, WhatsApp, contact form. No paper trail, no priority, and impossible to know how often this client has already reached out.
What it lets you do
4 key features
Embeddable public widget
Support button to drop on your site (HTML snippet) that opens a ticket directly in Krolyx.
Prioritized queue
Tickets sorted by urgency, type, client. Statuses open / in progress / resolved / closed. Kanban or list view.
Replies in the portal
You answer from Krolyx, the client sees the reply in their portal. No more illegible email threads.
Client + project link
Each ticket can be tied to an active project so the context never gets lost.
Want to try Tickets & support?
30 days free, no credit card.